| Overall Rating (Based on 185 reviews) |
4.7 |
| Shuttle Speed | 4.8 |
| Attendant Service | 4.9 |
| Lot Condition | 4 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.8 |
Posted On December 06, 2024
When we cruise out of POJ the Parking Mall is our #1 choice, great value and the service is top notch. The staff is professional, friendly and helpful whether its loading your bags for you or giving some helpful tips concerning places of interest near by, I highly recommend to anyone, give The Parking Mall a try.
Posted On November 26, 2024
This is the second time we have parked with The Parking Mall and would definitely recommend. It�s excellent value for money compared to the on port parking, and the parking lot is just across the street from where the ship docks! The shuttle literally takes less than ten minutes. I love that the staff from two years ago are the same, and they go out of their way to give clear information which makes for a seamless parking experience. Plus they are so nice and always seem excited about your vacation! I wish all of our cruise parking we�ve experienced at different ports in the US could be ran by these wonderful people. Thank you!
Posted On November 26, 2024
Really appreciated how simple the parking solution was, and the staff we interacted with (Zack & Melanie) were both very professional, friendly and courteous. I think I left my water bottle in one of your vans though, so if you find it and can get it back to me please let me know (it's black with a sticker that says damn james)
Close to Port, and very reasonable!
Posted On September 17, 2024
Excellent customer service, quick rotations, they do everything for you. It's not fancy by any means, but I would definitely use them again!
Posted On September 09, 2024
Serviced worked seamlessly and the facility used (The Parking Mall) was easy to locate with signs. The transfer to/from the cruise terminal was only minutes and the employees were supportive and helpful with a great attitude. The lot was not paved but is securely gated and serves the purpose well at a reasonable cost.
Posted On August 30, 2024
We cruise out of Jacksonville quite often and have always parked at the cruise port which is convenient but also $100+ for a 5 day cruise. Looking for an alternative I found book2park online. The booking process is very simple, you are provided digital receipts for your transactions. The shuttles to and from the port were constant. The only thing I find that could be improved is maybe a little more gravel on the lot but definitely not a deal breaker I would definitely recommend this service can't beat it.
Posted On August 11, 2024
We had such a great experience with Book2Park. Our cruis left out a day early so ww gave them a call and they got it all fixed for us so quick! Once we got there they were nice and very informative on our process once we got to the port. This parking is only minutes from the port so so easy!
Best Experience Parking of all my Cruises
Posted On August 07, 2024
One of the main reasons I love cruising out of Jville is his parking mall. Affordable, accessible, quick and easy to get into and out of. Close to the port. Attendants are quick and familiar with the process. They are informative and give peace to new cruisers and a sense of already being on vacation from the moment you pull into the lot. I Always recommend this lot when I hear of others who cruise out of Jacksonville.
Posted On May 19, 2024
Easy to find. Easy to get in and out of. Our driver was awesome!! I wish I could remember her name because she went above and beyond to help us with our super heavy luggage. She even put it in the back of our car for us. Location, value, and service were all excellent!!
