| Overall Rating (Based on 182 reviews) |
4.7 |
| Shuttle Speed | 4.8 |
| Attendant Service | 4.9 |
| Lot Condition | 3.9 |
| Ease to find | 4.7 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.8 |
Close to Port, and very reasonable!
Posted On September 17, 2024
Excellent customer service, quick rotations, they do everything for you. It's not fancy by any means, but I would definitely use them again!
Posted On September 09, 2024
Serviced worked seamlessly and the facility used (The Parking Mall) was easy to locate with signs. The transfer to/from the cruise terminal was only minutes and the employees were supportive and helpful with a great attitude. The lot was not paved but is securely gated and serves the purpose well at a reasonable cost.
Posted On August 30, 2024
We cruise out of Jacksonville quite often and have always parked at the cruise port which is convenient but also $100+ for a 5 day cruise. Looking for an alternative I found book2park online. The booking process is very simple, you are provided digital receipts for your transactions. The shuttles to and from the port were constant. The only thing I find that could be improved is maybe a little more gravel on the lot but definitely not a deal breaker I would definitely recommend this service can't beat it.
Posted On August 11, 2024
We had such a great experience with Book2Park. Our cruis left out a day early so ww gave them a call and they got it all fixed for us so quick! Once we got there they were nice and very informative on our process once we got to the port. This parking is only minutes from the port so so easy!
Best Experience Parking of all my Cruises
Posted On August 07, 2024
One of the main reasons I love cruising out of Jville is his parking mall. Affordable, accessible, quick and easy to get into and out of. Close to the port. Attendants are quick and familiar with the process. They are informative and give peace to new cruisers and a sense of already being on vacation from the moment you pull into the lot. I Always recommend this lot when I hear of others who cruise out of Jacksonville.
Posted On May 19, 2024
Easy to find. Easy to get in and out of. Our driver was awesome!! I wish I could remember her name because she went above and beyond to help us with our super heavy luggage. She even put it in the back of our car for us. Location, value, and service were all excellent!!
Posted On April 13, 2024
Arrived on time. Check in and payment was easy and quick. Parked and they met us at our car. Bags loaded and we taken to luggage drop off. Given instructions where meet on return. When we returned, there were 2 vans taking people back to the lot. We waited maybe 10 minutes for the van to return. Driver offered to take everyone to their cars but we them just stop in the middle and unload. We have used The Parking Mall once before and have another reserved in the future. Savings versus the port lot is almost half. If sailing out of Jacksonville I would use them for sure. The only bad thing is the lot is not paved, it is a dirt lot.
Great alternative to on-site port parking
Posted On April 12, 2024
The Parking Mall is only a short shuttle ride across from Jaxport- and much less expensive. Didn�t have to wait long for shuttle to and from Port. Great alternative. Only issue was the Jaxport personnel not giving exact location of pick up site upon embarkation but finally found it.
