The process couldn't have been easier. We booked online in advance. I arrived at the hotel and checked in at the front desk showing them my parking pass. I had to complete another form with the car details to be kept at the front desk. Then, I parked the car and hopped onto the shuttle bus. Three weeks later, we arrived back at the airport, and to our amazement, the shuttle was waiting for us. I didn't even have to call them. I found the car in the parking lot, and it was in perfect condition. This is the second time we have used this location, and we will do it again!