Atwell Suites Austin Airport

Atwell Suites Austin Airport

7601 E Ben White Blvd , Austin, TX 78741, US
4.7 174 Reviews

Customer Reviews (18)

Overall Rating
(Based on 174 reviews)
4.7
Shuttle Speed 4.7
Attendant Service 4.8
Lot Condition 4.7
Ease to find 4.7
Adherence to Cost 4.8
Adherence to Schedule 4.7
5 Star
87%
4 Star
11%
3 Star
2%
2 Star
0%
1 Star
1%

Write a Review

Reviews(18)

Atwell Suites Austin Airport

   Verified Customer

Posted On

Good experience and price. Shuttle ride to the airport was good...However, I was hoping I�d be able to get a ride back to the car�having called at 11:05 PM. But, it was too late, so I had to take an Uber back to the hotel to get my car.

Atwell Suites Austin Airport

   Verified Customer

Posted On

I would certainly use this service again. This would've been a 5 star experience, but the ball was dropped when I needed to be picked up. Check in was smooth and easy and the staff was nice. When I needed to be picked up, I called around 8:30 a.m. and Marcos stated the driver was on the way. I know that things may be busy and it's not going to be an immediate pickup, but 30 minutes passed by and I was still waiting. I would like to add that it was 40 degrees outside, and I didnt want to go back inside because I didnt want to miss the driver's arrival and have to call back again. I had to call back around 8:53 and Marcos stated there was a miscommunication with the driver and I was finally able to get picked up around 9 a.m. Overall a good service, but communication just needs to be clear. LLP

Atwell Suites Austin Airport

   Verified Customer

Posted On

good

Atwell Suites Austin Airport

   Verified Customer

Posted On

Great price, great location, easy to find. I was the only one so getting to the airport was fast. Pickup is on demand and when I called the lady said 15-20 minutes. 43 mins and one more phone call later, the same attendant arrived. I would book again but 40 mins is unacceptable.

Atwell Suites Austin Airport

   Verified Customer

Posted On

Good experience.

Atwell Suites Austin Airport

   Verified Customer

Posted On

good and quick service

Atwell Suites Austin Airport

   Verified Customer

Posted On

Satisfied with the service, although it would be nice to find cheaper parking reservations for short or long term parking.

Atwell Suites Austin Airport

   Verified Customer

Posted On

Our arrival at the designated parking spot was fine. On our return we were told that they did not have a driver to pick us up and they would send an UBER. The first Uber called never showed up; the next one showed up and was very professional and helpful.

Atwell Suites Austin Airport

   Verified Customer

Posted On

4 stars because the tall front desk attendant made me fill out paperwork when I arrived that said exactly what the reciepts I handed him said. What a waste of time when you are trying to get to the airport. It felt like it was probably his job and he was asking me to do it for him. The shuttle drivers were friendly. I was very impressed with the stocky African American driver that picked me up from the airport who gave me directions to bypass some traffic for my drive home. My car seems to be fine.

Atwell Suites Austin Airport

   Verified Customer

Posted On

Nice easy service. When we arrived home the hotel where we left our car had no driver that night so they sent an uber driver to pick us up. I appreciate good problem solving and good customer service.


Write a Review


Other Partners near Austin Bergstrom Airport(AUS)

Your Most Recently Viewed Lots

Nothing selected yet!