| Overall Rating (Based on 150 reviews) |
4.7 |
| Shuttle Speed | 4.7 |
| Attendant Service | 4.7 |
| Lot Condition | 4.6 |
| Ease to find | 4.5 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.7 |
Posted On November 07, 2024
This was my first time using this service and it was great! So convenient and close to where I needed to be. Easy to use, too. Very helpful attendant/driver. Thank you! P.S. The only suggestion I have is that there could be more identification of the business at the entryway. There is not a sign for this business at the entry. There is a sign for a department store's parking but that only confused me.
Posted On January 19, 2024
Past reviews had me shook about using this service, but the price was nearly 50% less than airport parking so I had to try it at least once. Everything went as smoothly as possible. I got a covered spot on the second level of the garage, placed my printout in the window and walked back down to the shuttle stop. The shuttle was already there and it took all of 10 minutes to get to the airport in late Saturday afternoon traffic. A few days later I returned after midnight and quickly reached someone at the number listed on the confirmation to request a pickup. I was told the next pickup time and where to wait outside, which was easy to find after consulting the airport map for shuttles, rideshares, etc. When we got near the garage, the driver asked me if I was going to the hotel or the garage, so there was no confusion. The only reason I can imagine someone having a negative experience is if they are traveling with loads of luggage, park high up in the garage, don't communicate well or end up with a rude driver, none of which were a part of my experience. No way Dulles parking's inflated prices will get my money with an experience this smooth just 10 minutes away.
Posted On April 19, 2023
The service in getting to the airport was great. I got to the parking garage a few minutes after the 2:00 PM shuttle, but the attendant drove me himself to the departure gate. Coming back, I missed the pickup at 11:10 PM on Monday evening, having gotten to the 2G pickup stop at 11:16 PM. I tried calling to check on the time of pickup, but could only get voice mail. However, I was picked up at 11:45 PM, so I was able to retrieve my vehicle at the parking garage.
