| Overall Rating (Based on 104 reviews) |
4.7 |
| Shuttle Speed | 4.5 |
| Attendant Service | 4.7 |
| Lot Condition | 4.7 |
| Ease to find | 4.6 |
| Adherence to Cost | 4.8 |
| Adherence to Schedule | 4.6 |
Posted On April 12, 2021
I arrived at the hotel at 0800 and was told that the shuttle wouldnt be able to pick me up until 0845. I suggest getting there early for your flight. I was ok because we arrived early and the shuttle came at 0830. Now, picking us up was an easy transition. I flight was delayed so we didnt get to IAD until 2200 hrs. Called the hotel and they found us a shuttle who came 10-15 mins later to pick us up. Great customer service.
Posted On November 07, 2018
I very much liked leaving my car at the Comfort Inn. The only negative thing I have to say was the desk clerk did not tell me to go to H-2 for pick up after my trip! My friend traveling with me has breathing problems and we had to walk a "country mile" from our drop off by the wheel chair attendant. Where to call and meet the shuttle is VERY important.
Posted On April 27, 2017
We always use book2park.com and the Comfort Inn parking when flying out of Dulles. Convenient location, free shuttle to and fro and very reasonably priced. What is there not to like? The only reason I marked them down is because it's not covered parking.
Posted On June 25, 2015
Parking at Comfort Suites Chantilly was a breeze. The front desk was very friendly and helpful. The only reason I give 4/5 stars instead of 5/5 stars to the shuttle and schedule is because they do not operate from 2pm-3pm. I knew of this in advance, but when my flight arrived later than expected, I was stuck taking a cab. Just something to pay attention to, not necessarily a complaint. Overall, completely satisfied. This was my 5th or 6th time using Book2Park at IAD or DCA, and have been pleased every time.
