Overall the experience was pleasant, however when I arrived to the hotel at 4am on a Saturday morning there were no parking spots available -- at all. I had to park in the front 'check in' loop to inquire inside. The receptionist had no idea what to do about the situation. I ended up having to leave my keys for my car to be parked later by hotel staff. When I returned a couple days later and went to the desk to collect my keys the receptionist had no idea what I was talking about. We eventually located the keys in a drawer so everything ended well, but if you pay for a parking spot there should be one available and that cannot be guaranteed here.