This was my first time using Book2Park for long-term parking and I had a great experience. The staff at the Hyatt were helpful and the shuttle service was reliable and prompt and the driver was also very helpful. I will definitely use Book2Park again in the future. I was initially worried about the security and the safety of our vehicle being left at the Hyatt but it is a very safe place and I didn't have any concerns once I got there and there were no issues after we parked there for 10 days for our trip.