Plan to arrive early if using this location. The parking is next door to the hotel but at the top of a three story parking garage and then stairs to get back to the hotel lobby min 5+ minutes round trip if you hurry. The additional paper work at the front desk extends the time required which should have been offered when booking. If other customers are at the front desk adds additional time to the effort. Great service & on time leaving the hotel to the airport. On our return the driver couldn't lift the bag into the van. I am over 70 and I loaded my own bags, the driver not very helpful.