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Embassy Suites Crystal City - SECURE COVERED GARAGE
Customer Review
Nancy King Verified Customer
4.0Excellent Adventure Posted On December 03, 2023
Shuttle Speed
Attendant Service
Lot Condition
Ease to find
Adherence to Cost
Adherence to Schedule
I had to fly to Myrtle Beach unexpectedly this past Friday and placed a parking order with the Embassy Suites-Crystal City for overnight parking and a shuttle to Reagan National Airport. This was going to be my "last ditch effort" with Embassy Suites. The last two times I used them the shuttle was intermittent and/or slow. I had to wait over 45 minutes on one of the two trips for a shuttle to bring me back to the hotel. The weather was terrible and I was furious.
This time was a completely different experience. The shuttle arrived at the hotel on time and we got to the airport very quickly. My ONLY complaint is that I was flying American Airlines - and the driver knew that. He dropped me off at the furthest location from American that you could possibly find. I have a bad knee, and I was running late for my flight due to an issue at the hotel earlier. Other than that, the shuttle was quick, the driver was friendly, and I was happy until I had to hike a few miles to the gate. On the way home the shuttle literally arrived within a few minutes of my arrival at the hotel shuttle stop. We got back to the hotel quickly. This is always a plus when you are exhausted from flying/traveling.