Customer Review

I had to fly to Myrtle Beach unexpectedly this past Friday and placed a parking order with the Embassy Suites-Crystal City for overnight parking and a shuttle to Reagan National Airport. This was going to be my "last ditch effort" with Embassy Suites. The last two times I used them the shuttle was intermittent and/or slow. I had to wait over 45 minutes on one of the two trips for a shuttle to bring me back to the hotel. The weather was terrible and I was furious. This time was a completely different experience. The shuttle arrived at the hotel on time and we got to the airport very quickly. My ONLY complaint is that I was flying American Airlines - and the driver knew that. He dropped me off at the furthest location from American that you could possibly find. I have a bad knee, and I was running late for my flight due to an issue at the hotel earlier. Other than that, the shuttle was quick, the driver was friendly, and I was happy until I had to hike a few miles to the gate. On the way home the shuttle literally arrived within a few minutes of my arrival at the hotel shuttle stop. We got back to the hotel quickly. This is always a plus when you are exhausted from flying/traveling.