Quality Inn & Suites CVG

Quality Inn & Suites CVG

1805 Airport Exchange Blvd , Erlanger, KY 41018, US
4.6 106 Reviews

Customer Reviews (17)

Overall Rating
(Based on 106 reviews)
4.6
Shuttle Speed 4.5
Attendant Service 4.7
Lot Condition 4.4
Ease to find 4.7
Adherence to Cost 4.6
Adherence to Schedule 4.5
5 Star
80%
4 Star
17%
3 Star
1%
2 Star
0%
1 Star
0%

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Reviews(17)

Quality Inn & Suites CVG

   Verified Customer

Posted On

Great service when we arrived at the hotel. I would have given it a 5, but it took a long time to pick us up from the airport. I booked it online and prepaid the site is very user friendly.

Quality Inn & Suites CVG

   Verified Customer

Posted On

Our van was in same shape when we arrived back. It was a good service. Drivers were friendly and the return driver was very prompt. Thanks!

Quality Inn & Suites CVG

   Verified Customer

Posted On

I have parked here twice now, first time for a week and the second time was Two weeks. I�m planning more trips in the future and will park here again as they are very courageous and close to the airport without the hassle of airport parking. My vehicle was safe and secure with no worries. Thanks

Quality Inn & Suites CVG

   Verified Customer

Posted On

Overall, easy to check in and park. Shuttles do run every 30 mins. Then at the airport, we only waited about 15 mins after calling to say we were there. Good drivers.

Quality Inn & Suites CVG

   Verified Customer

Posted On

Booked ahead of time and printed out pass to put in my car. There was no one at the front desk when I arrived (at 4:45am so that may be why), and I had to leave to catch my flight before someone arrived at the desk, but I just put the printout on my windshield and had no problems. The airport is a 5 minute drive from the parking and they offer a free shuttle service. When I landed after my trip, I called them and they sent someone to pick me up. Very easy to use and very convenient. Will likely use again!

Quality Inn & Suites CVG

   Verified Customer

Posted On

Great staff. Very accommodating. Shuttle arrived within the time frame I was given when I called for pickup at the airport. Driver was lively and talkative. I would recommend. I did leave a 2 for lot conditions. I arrived to a muddy parking lot due to some remodeling.

Quality Inn & Suites CVG

   Verified Customer

Posted On

We enjoyed having our car at the nearby hotel but when we got back and called the hotel we were not given the correct directions as to where to go to be picked up. We ended up waiting 35 minutes after we called to be picked up.

Quality Inn & Suites CVG

   Verified Customer

Posted On

All in all, it was a good idea to do this option than park at the airport. The downfall was the lack of friendliness of your feont desk folks and then when we called to get the shuttle, she said that it would be on the way. 20 min later, still no shuttle. We called at 5:49pm and they go every 30 min. At 6:14pm, still no shuttle and they are only a little over a mile a way. Her response, it does take them a bit. Not sure why if they were not deopping anyone off and they said to me on the first call that they would send the shuttle. No apologies, whatsoever either. The drivers were great and helpful. No issue with them, personally

Quality Inn & Suites CVG

   Verified Customer

Posted On

Overall, worked very well. Quality Inn needs to provide the exact location of the pickup location at CVG airport when returning as it is way at the end of the terminal and we had difficulty finding it.

Quality Inn & Suites CVG

   Verified Customer

Posted On

Good experience. Good price and service going to and from airport. Delivered to in plenty of time and short wait for pick up upon returning.


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