|Ease to find|
|Adherence to Cost|
|Adherence to Schedule|
Close to airport, convenient. Shuttle was fine but we took Lyft to airport to catch our flight.
Most things worked as advertised. Parking garage was well lit but is very difficult to exit due to cars parking on up ramps. I realize the cars are parked in designated parking spots but if they are full size vehicles it makes it very difficult to pass by them. Seemed several other hotel shuttles came by a couple times before the Westin shuttle came by once but total time waiting was about 30 minutes as advertised.
The location for the selection of where I could park my card during my travel was great. The employees from the hotel were very nice.
As always - this was a great experience. I have used this numerous times.
Convenient. Great shuttle. Very nice staff at hotel.
The overall process was ready enough, but the directions to the parking garage could've been easier. You go to the main entrance and the entrance to the garage is directly to the sideleft side of the hotel round about. The directions to exit overhead were a little misleading as well, some were to far ahead of where you are supposed to turn, and they tell you to turn even though you need to turn at the next sign. The front desk was helpful and the shuttle driver was nice as well as prompt. Overall the process was easy enough and I would use it again.
Timely and reliable service. In the 5:30 a.m. van I was riding on Sept. 21, 2017, from the hotel to the DCA airport, the seat belt latch (in the seat right behind the driver) was broken and the sharp metal part protruded, which hurt my left palm slightly, but luckily I noticed it before I almost sat on it. It should be fixed/ replaced immediately.
Great experience from beginning to end! I HIGHLY recommend!
It's was fast, easy, and great service! Highly recommend parking here...saved tons of money!
My excerence was great. The only thing the pick u is not at door 5 but at door 9. They need to take that part out of the instructions .