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I LOVE Westin Crystal City - I park there all the time and the staff is polite, helpful, and kind.
The shuttle is timely. The location is closed to the airport, so it only takes a few minutes to arrive. The shuttle only runs every 30 minutes at the top and bottom of the hour, it's important to be there well in advance of the time you desire to leave. Also, it's not ideal for late-evening travel. The shuttle runs until midnight, after that you have to take a taxi or ride service. My plane was delayed by weather, so I ended up paying a taxi $11 to get back to my car after midnight...eliminating any savings realized from using this site.
Our experience was great! We arrived at the Westin after the shuttle stopped running, but the concierge quickly hailed us a cab and we were on our way. Upon return, the shuttle was at gate #9 within 5min of us getting our bags. He was nicely dressed, offered us much needed cold water and got us back to the hotel promptly. At the hotel we were checked out quickly and our car was just as we had left it. We will definitely use this location again.
Quick, easy, efficient process. Would recommend.
This is a great spot and very secure. The Westin make it easy and their employees are great, friendly and always willing to help .
Great parking service, it was easy to pay and the shuttle was waiting for me when I returned.
Excellent service. A little hard to find without GPS.
Smooth, no problems.