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Overall an easy and fast process getting to the hotel, parking and the shuttle to and from the airport. Thanks!
Very user-friendly. Couldn't have asked for an easier process. Thanks and I most definitely will recommend to others...
Great service. Was offered breakfast while i waited for the next shuttle to airport. It left the hotel on time. Huge plus. Waited about 10 minutes to be picked up from airport. Arrived back to find my car just as i had left it. Will use again
Great service and appreciate you offer alternatives to high price airport parking. Challenge with hotel not having a driver onsite when we arrived for an early flight, but they compensated by paying for a taxi to transport us.
Thanks to book2park for recommending parking options from cheapest and closest to most expensive and farthest. We chose the Holiday Inn Express 2.7 miles from the airport. We paid less than $90 for eight days, and the staff could not have been more helpful and friendly. They made a special trip to take us to the airport, even though the shuttle usually runs on a schedule. They pulled up to our vehicle and loaded our bags. The driver gave us instructions on how to get to our terminal and what to do when we returned. Upon arrival back in Austin, we called them and were picked up less than ten minutes later. Every member of the staff was friendly and helpful. (Well, the driver on our return trip wasn't exactly friendly, but he wasn't unpleasant and he got the job done. We didn't mind since everyone else we dealt with went above and beyond. Plus we were exhausted from or trip and weren't feeling chatty anyway.)
Really easy process and had a coupon for it. I'd use again and recommend.
The checkin was fine but pick up was way slow. The driver had just left for the other terminal that recently opened and I had to sit and wait for 30mins. Waiting with my luggage outside for 30 mins in Texas heat is too long. 15mins is fine. 20 is a little long but i would return as a customer. I will try other options at AUS for parking. For shuttle speed, Please be clear if you are asking about how fast they went (mph)or how quickly it picked us up. Obviously I assumed picking us up. Their speed was fine.
Only problem was that upon arrival we were informed that the front lot was full. We had to park behind the building which seemed less secure.
Great option for flights out of Austin. Park in a reserved spot and let them know the number when you check with the front desk.
The service is great and very affordable.