|Ease to find|
|Adherence to Cost|
|Adherence to Schedule|
Excellent parking facility and pickup/dropoff service.
Great service and location very close to BWI.
I have used this service twice. It is the best deal around for parking close to the airport while paying less than for airport parking.
I always have a good experience parking here. Every time has been fast pick up but this time it did take a little longer but they may have been busy. Took a few calls to get through to the hotel but I've never experienced that before so I will still continue to park here. Very nice staff.
Fantastic service! Great drivers. Convenient and fair pricing. 2nd time using and will use again every time I fly out of BWI.
Will definitely park here again! Check in was quick and easy, staff was courteous and professional. The shuttle back was remarkable, the driver went above and beyond to make sure we were warm and safe, gave us tips on best routes back home and even helped load suitcases and install car seats, during a windy cold night. This beats by far the airport's parking. I would give Microtel and its staff more stars if I could, can't praise them enough. Highly recommend.
Quick and reliable
Overall very pleasant experience. We booked the parking about a week in advance. We called the hotel to confirm the appt. On the day of arrival it was very easy to check in and get the tag for parking. Then the friendly shuttle bus driver took us to the airport. Didn't wait much for that. On our return, we just called the hotel as told to go to door 15 to wait for the bus, and it arrived within 15min. Again very polite driver took our luggage and drove us back. Very nice experience. Will definitely use the service next time we travel.
Bathroom needs improvement