|Ease to find|
|Adherence to Cost|
|Adherence to Schedule|
Very good service close to the airport.
I used to go to another hotel to park with book2park, but since I had issues with that shuttle service, I ventured to other locations. Parking at Herndon Crowne Plaza is great when I arrive during super early hours. This place is not bad at all. I love how the shuttle service routinely picks up every 30 minutes. No hassle what-so-ever. Will continue to park here for as long as possible.
excellent. I have used this parking garage every time and recommended it to friends
Everything was just as they said it was. I was nervous about a late night return, but everything worked out fine.
Excellent service delivered by pleasant and efficient drivers.
We have always used this Herndon Crown Plaza Kohls lot and it is always excellent service. We have recommended it to friends and they now use it. It is very convenient and the shuttles are on time with excellent attendant service. We like the covered lot rather than open lot and the closeness to Dulles and think that is worth the extra dollar or so a day
Great parking experience all around
Florence was very helpful in enabling me to get to the airport on time. I appreciate his courteous service.
I just had one concern. When the van dropped us off in the parking lot , the attendant was sleeping in a van. I was just questioning the security because of it. I was a little nervous going up in the lot to get my car. Book2park response: Thank you for the time spent on writing your review and letting us know how your experience was. We have communicated with the Herndon Park & Fly's upper management to ensure that good customer service is always provided and avoid this from happening again.
The drivers are always so helpful even really late at night. It would be nice if there job was a bit easier after hours but I appreciate the security after hours as I always think my car is safe.