You can make a cancellation by signing in to your account, click on "my account" and press the cancel button next to the reservation you wish to cancel. If it is a valid cancellation we will refund the card you initially used to make your reservation. Please note if you just made your reservation you won't be able to cancel it till after 24 hours have passed due to credit card processing timeframes. You can also cancel by forwarding your original confirmation email to us at support@Book2Park.com with the subject "cancel". Cancellations can be made prior to the 48-hour window . Cancellations are subject to a 10% cancellation fee. No cancellations will be provided after your reservation date has passed or on the day of your reservation. No refunds will be given for unused or partially used reservations.